Regarding Account Safety

[GM-Rahice]

Hello heROes!

The GM team wants to issue a reminder to all of our players, concerning your account safety :

The GM Team will NEVER ask for your Username and Password, or other account information. Whether it be in-game, through the forums or on some outside source such as a messenger.

The GM Team will NEVER ask you for banking information, credit card information or any type of billing questions, through any means.

The GM Team will NEVER ask to log onto your account, for any reason.

The GM Team will NEVER request you to download Team Viewer to connect with them for any reason.

The GM Team may use PMs for contacting players, however (see below)

If you ever think you are not being contacted by a Real GM :

Please submit Screenshots through the Support Ticket system for investigation.

Please ask the GM to prove they are a real GM, by performing some kind of small task. Such as Spawning a Monster, Changing Class, Nuking You, Broadcasting in a Colored Text (Yellow, Orange, Pink, Bright Blue, something other than Main Chat, Party Chat, Guild Chat colors)

ALWAYS Use the Support Ticket for any issues, do not post Account Information even on the Forums, or through a Forum PM.

If you ever feel you are at risk, report it immediately!