hero.exe won't run

[The Roger]

One common thing nowadays is that new OSs for some reasons skip the installation of old drivers and servicepacks, like, even if 2010 was just the effing past decade, pls effing install that sh*p 'cos many softwares still need those; but a big "No, eff you." from the OS pushes us to crank the lever manually.

For more understanding of what the issue could be, share here the complete full error messages you get and best also if you share some screenshots if those are really long to copy.