Welcome to the heRO Support Ticket Center

If you experience any problem in game or with installation, file a Support Ticket. Be sure to provide all relevant information in order to help us help you!

A valid email address is required to submit a ticket, if you have multiple emails try to use the email associated with the account you need support for.

Once your ticket is submitted, a GM will get back to you as soon as possible.

Open A New Ticket

Please provide as much detail as possible so we can best assist you. To update a previously submitted ticket, please login.

Open a New Ticket

Check Ticket Status

We provide archives and history of all your current and past support requests complete with responses.

Check Ticket Status

Be sure to browse our Frequently Asked Questions (FAQs), before opening a ticket.

Please Wait!

Please wait... it will take a second!