Welcome to the heRO Support Ticket Center

If you experience any problem in game or with installation, file a Support Ticket. Be sure to provide all relevant information in order to help us help you!

A valid email address is required to submit a ticket, if you have multiple emails try to use the email associated with the account you need support for.

Once your ticket is submitted, a GM will get back to you as soon as possible.

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We provide archives and history of all your current and past support requests complete with responses.

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Be sure to browse our Frequently Asked Questions (FAQs), before opening a ticket.

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