06-22-2016, 11:57 AM
The maintenance is done and the server is back online, yay! If you are not able to connect, here are general steps you can take, if those don't work or you need assistance with any step please create a support ticket.
- Patch (Launch heROpatcher and wait till it's finished)
- Check if you have a "data" folder near client. If so go inside you probably have a file called clientinfo.xml, delete that file and you should be able to connect.
- If you had to contact the GM Team in order to connect when you first started playing you will need to download the following file and place it inside "data" folder.
If you'll have problems please contact us via support ticket.
- Patch (Launch heROpatcher and wait till it's finished)
- Check if you have a "data" folder near client. If so go inside you probably have a file called clientinfo.xml, delete that file and you should be able to connect.
- If you had to contact the GM Team in order to connect when you first started playing you will need to download the following file and place it inside "data" folder.
If you'll have problems please contact us via support ticket.