need help asap!

[GM-Pandora]

Is this your first time connecting to heRO or did it work before and suddenly it doesnt?

Go into your RO folder and check the following:
you don't have a data folder, if you do remove it.
your sdata.grf is over 1 GB, if not update your sakray or download a more recent sakray or download our full hero installer.

Run your setup.exe and make sure the proper options are chosen.

If none of this helps, take a screenshot of your RO folder, host it and post the image here, we'll help you finding what's wrong.