Thanks for the review, Jevak, and sorry about your experience. While Prontera is the game's main town, players may be spread out in other towns, fields or dungeons. Main Chat has mostly been "replaced" by our discord server as well, with the general chattiness happening there, as players can talk there as well without being online ingame.
I noticed you gave low scores on server availability/stability/class balance, though you didn't explain why. HeRO has been up for 14 years and counting, and is well-known for its stability and lag-free gameplay, with gears and cards that make less-than-stellar builds more efficient and enjoyable. If you happen to read this and still want to give HeRO a chance, I invite you to check out our Discord to connect with our players who you could party with or who can help you get started.
