Server news

[GM-Ayu]

Scheduled Maintenance: April 4th to April 5th

On Saturday, April 04, 2026 noon server time, the server will be going offline for extended maintenance as we work on resolving ongoing backend issues affecting heRO services. The outage is expected to be 36 hours long, ending by night of April 5th.

What is happening?

We’ll be migrating all of our web services (Control Panel, Wiki, forums, and more) from a secondary host onto the main game server. As mentioned in our previous devblog post, our aging infrastructure is making it difficult to update key systems and resolve issues. We are seeing issues with account creation recently, which is related to the same problem. Our changes in this extended maintenance should improve stability, performance, and response times, and empower the GM team to make further improvements in the future.

Downtime Estimate

It'll start at Saturday, April 04, 2026 10:00 AM We expect maintenance to take up to 36 hours, but it may take longer or less depending on progress. We’ll keep all players updated on Discord along the way.

Gameplay Impact

The guild holding the castle on April 4 will miss 1 spawn of treasure chests due to the outage.

Players will be unable to login during the entire maintenance
The Easter Event will begin once maintenance is complete.

Out-of-Game Impact

• heRO related sites and services may be down during this maintenance window
  
• Wiki will upgrade to a newer system and database
  
• Due to outdated and inaccurate information, most pages will not be migrated. Instead, we’ll be rebuilding the Wiki from the ground up while keeping critical pages from the old wiki.
  
• The heRO DB (originally hosted by Adventurine and developed by Ange) will now be officially hosted on our main server.
  
• All services will be moving to new URLs. We’ll share updated links and refresh the homepage once everything is live.
  

Outage Compensation

Once the server is back online, free rewards will be given out as our apology for this extended outage.

Discord games will be available across April 4 and April 5th across different timezone for rewards that can be claimed in game after the maintenance. Details and exact time of these games will be posted next week.



We truly appreciate your patience and support over the last 20 years, and for dealing with server infrastructure-induced issues over the past few months. Thank you for staying with us and playing on heRO server!