Mhmm, its hard to say. Are you using a router? If so, try it without. Else, yes the modem might be it. Depending on your ISP you can ask them to check if you keep dropping. They can see it from their side. If so, then it is the modem.
If its not the installation of heRO, I'd say it is hardware. Firewall? Shrugs and looks at the players.
just played the poring smash, dcd 9 times, waste of time, ill just hang up heRO til this is fixed I guess. Thanks for your time anyways.....and i dunno how to close a thread xP